SHIPPING & HANDLING
SHIPPING POLICY:
Please allow up to 3-5 business days for processing before orders ship from our warehouse. For orders placed between Friday 3/22- Wednesday, 3/27, please allow 5-7 business days as we are currently moving fulfillment centers. We appreciate your patience.
Changes to shipping addresses or any other information will not be made once an order is placed.
We do not offer expedited shipping.
Please see your shipping confirmation email to track your order. Contact FHB customer service for assistance if there is no movement on your tracking after several business days.
You may experience shipping delays with carriers beyond Fancy Homebody Inc's control. We appreciate your patience.
DELIVERY ISSUES
You may experience shipping delays with carriers beyond Fancy Homebody Inc's control. We appreciate your patience.
PACKAGE SAYS DELIVERED, BUT IT’S NOT HERE?
SOMETIMES CARRIERS INCORRECTLY SCAN PACKAGES THAT ARE STILL IN TRANSIT. THAT MEANS THAT YOUR PACKAGE COULD BE MARKED AS “DELIVERED” EVEN THOUGH IT’S STILL ON ITS WAY TO YOU. WE COMPLETELY UNDERSTAND THE FRUSTRATION! BUT YOUR PACKAGE IS LIKELY TO SHOW UP WITHIN SIX DAYS OF A FALSE SCAN.
Still nothing? Contact the carrier to file a claim.
FHB is not liable for missing packages marked 'delivered' by the carrier. We recommend you contact the carrier to file a claim.
We do not reprocess or reship orders; customers are welcome to place a new order with the returned funds after a successful claim.
HOLIDAY SHIPPING POLICY:
We ask to allow up to 14 business days for order processing BEFORE shipment. Holiday Shipping Period: November 21- December 31
INTERNATIONAL SHIPPING:
Please check your shipping address for accuracy. We ship via USPS (United States Postal Service) First-Class Mail International. Shipping charge do not include any import tax, duties, or customs and clearance fees which may be levied once your shipment reaches your country and FANCY HOMEBODY, INC is not responsible for these fees. As the Importer of Record, you are responsible for any additional charges.